Friday, March 29, 2024

Mutual of Omaha

Josie Abboud, president and CEO of Omaha’s Methodist Hospital and Methodist Women’s Hospital, has been elected to the Mutual of Omaha Board of Directors, Chairman and CEO James Blackledge announced.

Abboud is a recognized leader in health care management, strategic planning, growth and policy, earning the Senior-Level Healthcare Executive Award from the American College of Health Care Executives and being recognized by Modern Healthcare and Becker’s Hospital Review as a top woman hospital and health system leader to know. She also is a recipient of the American Cancer Society’s National St. George Award.

“Josie Abboud brings a wealth of experience and expertise in health care policy and leadership to the Mutual of Omaha Board of Directors” Blackledge said. “As a leading provider of Medicare Supplement insurance and other supplemental health coverages, we will rely on her perspective, as well as that of our other distinguished directors, as we work to serve our customers and grow our business in an increasingly competitive and highly regulated environment.”

Abboud joined Methodist Hospital in 1996 as a critical care staff nurse, and she’s held a variety of leadership roles including service executive, vice president and executive vice president and chief operating officer. She was named president and CEO in 2018.
Abboud is a Fellow in the American College of Healthcare Executives, a member of the Medical Group Management Association and serves on the Boards of Creighton University and the Nebraska Hospital Association. She earned her bachelor’s degree in nursing at Creighton University and her master’s degree in business administration and healthcare management from Regis University in Denver.

Founded in 1909, Mutual of Omaha is a highly rated, Fortune 400 organization offering a variety of insurance and financial products for individuals, businesses and groups throughout the United States. As a mutual company, Mutual of Omaha is owned by its policyholders and committed to providing outstanding service to its customers. For more information about Mutual of Omaha, visit www.mutualofomaha.com.

UnitedHealthcare

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UnitedHealthcare is making it easier for people to tap into health and well-being programs while helping reduce costs for employers.

Available now, the UHC Hub offers a curated network of more than 20 health and well-being programs ranging from healthy living to complex health condition management and care resources. With many employers offering health programs beyond traditional medical benefits, the UHC Hub is designed to help streamline the process for employers to identify, evaluate and purchase various vendor programs while simplifying how consumers access and engage with available resources.

The platform builds on existing UnitedHealthcare enhanced advocacy solutions, which are designed to help people make more informed health care decisions such as staying in network, assisting with hospital discharge planning and support, reviewing potential treatment and medication options based on coverage considerations, and more. Many employers are citing advocacy solutions as a top priority when selecting health benefits,1 with the goal of offering personalized support to help improve member health and satisfaction, close gaps in care, and reduce costs.

“UnitedHealthcare is committed to helping people take advantage of health and well-being programs, navigate the healthcare system, and maximize the value of their benefits,” said Dan Kueter, CEO of the UnitedHealthcare commercial business. “By using technology and personalized support, we are focused on enhancing our digital experience and customer care resources to support improved health outcomes and satisfaction among our members, reduce the total cost of care, and deliver greater value for employers.”

For consumers, the UHC Hub provides an integrated, trusted source—accessible via advocates, myuhc.com and the UnitedHealthcare app—to find and enroll in available solutions that are designed to meet specific needs, such as nutrition, financial planning, starting or expanding a family, cancer care, and caregiving resources. For employers, the platform enables UnitedHealthcare to handle (at no additional cost) procurement, vendor management and billing for selected third-party health solutions. The platform helps expand access to health resources through one buying process while complementing clinical programs from UnitedHealthcare and Optum that already offer consumers an integrated experience.

The platform is now available to large employers with self-funded health plans, which may enable organizations to save up to 15 percent compared to the typical cost of these stand-alone solutions.*

In addition, UnitedHealthcare customer care advocacy resources are available to employers that purchase the Core, Elite or Premier product offerings, which collectively support more than 15 million people nationwide. A UnitedHealthcare analysis of large and midsize employers found that the enhanced customer care resources reduced total medical cost of care by up to four percent while increasing enrollment in clinical programs and more effectively closing gaps in care.2

These proactive support interventions resulted in fewer emergency room admissions and a decrease in 30-day and 90-day hospital readmissions, as compared to members without access to this type of support.3 Partly as a result, UnitedHealthcare enhanced advocacy models have achieved overall member satisfaction of 93 percent4 and decreased call transfers by 50 percent.5

More information about UnitedHealthcare advocacy initiatives is available at http://uhc.com/advocacy.

*Savings may vary depending on the program selected, with an average savings of over 15% for the integrated offerings.

UnitedHealthcare is dedicated to helping people live healthier lives and making the health system work better for everyone by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. In the United States, UnitedHealthcare offers the full spectrum of health benefit programs for individuals, employers, and Medicare and Medicaid beneficiaries, and contracts directly with more than 1.7 million physicians and care professionals, and 7,000 hospitals and other care facilities nationwide. The company also provides health benefits and delivers care to people through owned and operated health care facilities in South America. UnitedHealthcare is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified health care company. For more information, visit UnitedHealthcare at www.uhc.com or follow @UHC on LinkedIn.

  1. UnitedHealthcare internal analysis of health benefits requests for proposals from 51 large employers, January to June 2023.
  2. 2019-2020 UnitedHealthcare employer study including 387 clients, 4.8M members and $19.2B in medical spend. Analysis completed on a continuous medical enrollment basis. Medical costs risk adjusted for age and gender. Value impact based on comparing clients by the adoption platform features vs. not (e.g., enhanced vs. Core advocacy). Actual client results may vary based on specific clinical programs the client has or maturity of implementation.
  3. 2023 UnitedHealthcare BCRT value study of product analytics pre/post hospital admission from September 2019 to March 2023.
  4. 2021 UnitedHealthcare Elite and Premier performance reporting for Post-call NPS, UES Overall Satisfaction and Program Acceptance Rate.
  5. 2021 UnitedHealthcare performance reporting comparing enhanced advocacy members (Elite/Premier) to Core members.

OneAmerica

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OneAmerica®, a national financial services organization, today unveiled a refreshed brand as OneAmerica FinancialSM. This strategic move aims to create greater awareness and distinctiveness for the company while amplifying its differentiators. Its focus on helping people build greater certainty throughout their financial journey can clearly be seen through a wide range of life insurance, retirement, employee benefits and long-term care solutions.

A modernized logo and redesigned website are the first of many new brand components featured as part of the effort. The logo, which underwent its first update in more than 20 years, reflects the OneAmerica Financial commitment to serving all, maintains the organization’s heritage and elevates its name into the financial services category for greater understanding of offerings. OneAmerica.com has also been updated to better serve customers with an improved, more cohesive user experience based on the company’s audience and its needs, goals and motivations.

To learn more about the OneAmerica Financial brand story and view a special video, visit http://oneamerica.com/about-us.

With this rollout, OneAmerica Financial aims to modernize and strengthen its presence in the financial services industry. By adding the term “Financial” to its name, the company aims to enhance its brand recognition and clarify its work to advance financial security.

“The focus of OneAmerica Financial will continue to be on helping people achieve financial security and peace of mind,” said Kelley Gay, senior vice president and chief marketing officer for OneAmerica Financial. “Our refreshed brand emphasizes our people-centered dedication to empowering individuals and businesses to navigate their financial journeys with confidence. With the renewed name and brand identity, OneAmerica Financial is well-positioned to drive innovation and continue our legacy of providing exceptional financial products and services to our clients and do so with the deep care and commitment that has been a hallmark of our 145-year history.”

OneAmerica Financial prides itself on its commitment to providing personalized and tailored financial solutions. The company’s team of financial professionals works closely with clients to understand their unique needs and goals, offering solutions that help individuals and businesses make informed financial decisions. The company offers a diverse range of products and solutions, including life insurance policies that protect loved ones and ensure financial stability, retirement plans that help individuals move toward a secure future, comprehensive employee benefits packages, and long-term care solutions that provide peace of mind during times of need.

For more information about OneAmerica Financial and its comprehensive range of financial solutions, please visit http://oneamerica.com.

OneAmerica FinancialSM is a national financial services organization helping people build greater certainty for better moments, every day. The companies of OneAmerica Financial have been advancing financial security for more than 145 years, supporting millions of customers with solutions across life insurance, retirement, employee benefits and long term care. As a people-first mutual organization, OneAmerica Financial prioritizes customers’ interests and maintains a long-term focus on both value and financial stability.

Trustmark Health Benefits/Luminare Health

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Trustmark Health Benefits is now Luminare Health, following its acquisition in October 2022 by Health Care Service Corporation (HCSC). Luminare Health is a third-party administrator that designs and administers custom health plans for self funded employers that help manage costs through innovative solutions, information transparency, and member-centric support. Luminare Health also supports clients’ strategic growth goals through white-labeled benefits administration solutions for insurance carriers, brokers, health systems, and plan sponsors.

Luminare Health, a wholly owned subsidiary of HCSC, is one of the largest third-party administrators in the United States and has been assisting clients achieve their healthcare goals for over 50 years. Its 1,100-plus employees will continue to serve their clients out of local offices around the country and will be relocating to a new home office in Rosemont, IL, in Q2 2024.

“Our name may be new, but we’ve been experts in self-funding for over 50 years,” says Nancy Eckrich, chief executive officer of Luminare Health. “We’ve partnered with employers and organizations of all sizes, from a diverse range of industries, each facing unique challenges that we’ve successfully helped solve. Our experience-honed consultative approach allows us to be builders and integrators, who don’t believe in one-size fits all solutions. Our expertise will illuminate the path to significant savings and growth for our clients, helping their members enjoy healthier lives.”

“As Luminare Health, we are also signaling that we are entering a new chapter in our history, one in which we re-commit to supporting the ‘whole health’ of our clients and members, promoting their physical, financial, and mental health,” said Craig Julien, president of Luminare Health. “Luminare Health’s robust product and service catalog continues to highlight our commitment to innovation with a compassionate, member centered mindset,” added Julien.

“This is an exciting day for HCSC and its portfolio of companies,” said Arun Prasad, HCSC’S senior vice president, chief strategy officer and president, Diversified Businesses. “It has been just over a year since HCSC completed this acquisition. The new branding is reflective of Luminare Health’s differentiated solutions and strong momentum in the market.”

Allianz

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As present fears about a big market crash or recession persist, Americans also are increasingly worried about taxes on retirement income from 401(k)s and IRAs increasing in the future, according to the 2023 Q3 Quarterly Market Perceptions Study from Allianz Life Insurance Company of North America (Allianz Life).

Seven in 10 Americans (72 percent) worry that higher taxes in the future will impact their retirement income from tax-deferred accounts such as a 401(k) or IRA.

“While paying taxes is inevitable, how much we pay in taxes will change,” said Kelly LaVigne, VP of Consumer Insights, Allianz Life. “And, a change in taxes can have a significant effect on your portfolio if you have not incorporated tax strategies into your financial plan and diversified across tax categories. For a goal like retirement, you want to diversify your assets across a spectrum of long term capital gains, regular income and non-taxable income. This strategy, along with incorporating strategic tax deferral will help achieve some control over the amount or timing of taxes you will pay.”

Americans want help to reduce tax risk with 73 percent saying they would stop using their current financial advisor if they didn’t help effectively manage taxes on retirement income. More Gen Xers (84 percent) than boomers (67 percent) or millennials (77 percent) said they would stop using an advisor if they didn’t help effectively manage taxes on retirement income.

At the same time, many Americans worry about retirement income from tax-advantaged sources like Social Security. The majority (72 percent) of Americans say they can’t count on Social Security benefits when planning retirement income. Even more (79 percent), worry about the future of Medicare and Social Security.

Majority of Americans fear another big market crash
While Americans are concerned about the taxes they will have to pay in the future, right now, they worry that a big market crash is coming.
Fewer Americans now worry that a major recession is coming than all of last year. While 55 percent worry a major recession is right around the corner in Q3, 64 percent of Americans said the same in Q2. At the same time, 53 percent of Americans worry that another big market crash is on the horizon.

Still, this ongoing worry is leading Americans to hold more money in cash. Most Americans (54 percent) say they are keeping more money than they should in cash because they’re worried about a recession.

“While you might not feel like you’re losing money by holding it in cash, over the long term you will lose out,” said LaVigne. “Money kept in cash, or in low-interest bearing accounts, isn’t keeping up with the rising cost of living. The idea is to incorporate risk management strategies that may also lower volatility into your financial strategy so that you can invest more confidently and weather market downturns over the long term.”

Millennials are most concerned about an economic downturn affecting their personal finances than Gen Xers or boomers. More than half (52 percent) of millennials are concerned they will be laid off because of an economic downturn in 2023, compared to 29 percent of Gen Xers and 25 percent of boomers. And, 57 percent of millennials say they are keeping more money that they should in cash because they’re worried about a recession, compared to 52 percent of Gen Xers and 46 percent of boomers.

Concerns about inflation are lower than they have been in a year with 70 percent expecting that inflation will get worse in the next 12 months. This is down from 77 percent last quarter.

*Allianz Life conducted an online survey, the 2023 Q3 Quarterly Market Perceptions Study in August 2023 with a nationally representative sample of 1,005 Respondents age 18+.

American National

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iPipeline® announced that American National has launched iGO®, the technology company’s digital e-App solution within its end-to-end ecosystem, to enable the insurance carrier to streamline its distribution and further improve the ease of doing business for insurance agents and brokerage general agencies (BGAs). Supporting multiple product lines, iGO has been successfully adopted by dozens of insurance carriers, hundreds of distributors, and tens of thousands of agents.

iPipeline’s iGO—one of the industry’s leading e-Application tools—will help American National to strengthen its long term plan for continued growth and expansion within the BGAs market as it strives to build one of the most successful insurance companies in the U.S.
With iPipeline’s iGO e-App solution, you can:

  • Complete an online e-Application, including e-signature—in person with your client or remotely.
  • Ensure the proper and most current applications and forms are used through iGO’s standardized, rule-based platform.
  • Simplify the process for completing forms through its automated data gathering.
  • Ensure that applications are “in good order” while eliminating those that are NiGO (not in good order).
  • Reduce cycle times and increase placement ratios.
  • And accelerate the overall application process.

“For more than a century, American National has developed an outstanding reputation for helping millions of Americans to secure the financial futures of their families. We are honored to partner with them to create an easy, efficient, and end-to-end digital experience for their agents, BGAs, and customers,” said Bill Hunter, senior vice president of Sales for iPipeline. “iPipeline has a proven track record of empowering life insurance organizations to grow and thrive. Through this partnership, we can help American National bring peace of mind to even more people in the communities they serve.”

“At American National, we are dedicated to serving our distributors and BGAs,” said Traie Franklin, vice president of Marketing Operations at American National. “Through the collaboration with iPipeline, we believe we can further streamline our business processes and create a much better experience for them.”

To learn more about how iPipeline can simplify business processes and experiences for insurance agents, BGAs, and customers, please visit: https://ipipeline.com/solutions/lifeannuities/.

iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. iPipeline couples one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows—from quote to commission—with seamless integration. The company’s vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.

Since its establishment in 1995, iPipeline has helped protect more than 49 million people, and today is trusted around the world by more than 100 insurance carriers, and providers, and more than 2,500 broker-dealers, financial institutions, brokerage general agencies (BGAs), independent marketing organizations (IMOs), and managing general agents (MGAs). Connected to more than 500,000 agents and advisers, the company collected more than $33 billion in premium in life insurance and $55 billion in annuities in 2022. iPipeline operates as a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the S&P 500® and Fortune 1000® indices. For more information, please visit ipipeline.com/ and select your country of origin.

American National is the brand name for the direct and indirect insurance company subsidiaries and affiliates of American National Group, LLC, a Delaware limited liability company. American National Insurance Company, Galveston, TX, was founded in 1905 and is licensed in all states except New York. American National established a dedicated property and casualty division in 1973 with American National Property and Casualty Company, Springfield, MO. This company serves 38 states, not including New York. To better serve the unique insurance needs of the agricultural market, in 2001 American National acquired the Farm Family group of insurance companies based in Glenmont, NY.
American National offers a broad line of products and services, which include life insurance, annuities, health insurance, credit insurance, pension products, and property and casualty insurance for personal lines, agribusiness, and certain commercial exposures. The American National companies operate in all 50 states. In New York, business is conducted by New York licensed affiliates. Each company has financial responsibility for its own products and services. For more information, please visit www.AmericanNational.com.

Swiss Re

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Appian (Nasdaq: APPN) recently announced the availability of the Connected Underwriting Life Workbench to help insurers unify workflows and data in an automated, end-to-end process. The solution makes underwriters’ lives easier by giving them a single interface to evaluate and classify risk, handle exceptions, and make case decisions.

The Connected Underwriting Life Workbench is a streamlined underwriting solution that is prebuilt on the Appian Platform. It is designed to drive speed to market with reduced IT effort for implementation. Its data fabric capabilities enable quick data and integration connectivity, coupled with AI-led automation that supports change management and optimized processes. Appian’s AI architecture, which includes generative AI capabilities, allows insurers to process content at scale and automate repetitive tasks, such as classifying emails and extracting data from documents. This allows Appian customers to facilitate faster benefit realization and enhance their competitiveness with a better underwriting experience. Life Workbench improves the quality, consistency and procedural adherence of cases. Additionally, the system allows 24/7 real-time monitoring and data extraction from various sources, seamless integration with third-party tools, and augmented decision-making with a complete audit trail.

Life Workbench offers a prebuilt integration with Swiss Re’s Magnum Pure, an influential automated underwriting solution powered by Swiss Re’s Life Guide. This integration empowers underwriters to overcome the complexities of multiple systems used to underwrite a case by bringing together all the relevant data, images, and human system interactions. Underwriters can better evaluate and classify risk, handle exceptions, and make critical case decisions rather than focusing on the procedural and administrative steps, transactions, and keystrokes. This partnership combines Appian’s expertise in AI, automation, data fabric, and case management with Swiss Re’s industry-leading automated underwriting engine, Magnum Pure, to simplify the underwriting process. The Swiss Re Magnum Pure solution must be purchased separately from the Appian Platform to enable the integration.

Key Benefits of Appian Connected Underwriting Life Workbench include:

  • Easier, more complete access to data. With Appian and Swiss Re’s Magnum Pure, underwriters have access to a best-in-class underwriting experience that provides a comprehensive, single-pane-of-glass view by surfacing relevant data from dispersed systems.
  • More efficient exception handling. Case management capabilities allow underwriters to spend less time collecting information and reduce the time it takes to handle exceptions, minimizing and in some cases eliminating manual processes and paperwork.
  • Process monitoring and optimization. Dashboards and KPIs help individuals, teams, and managers monitor underwriting processes and provide valuable insights about performance that can be used to optimize and improve case workflow, including initial review, case priority, and logic-based auto-assignment.

“Today’s customers demand seamless digital experiences, and insurers can’t afford to be held back by sluggish underwriting processes and data silos. Appian Connected Underwriting Life Workbench is a game-changer. It combines automation, data fabric, and plug-and-play integrations to accelerate underwriting, helping insurers avoid unprofitable risks and ensuring a superior experience for both customers and underwriters,” said Jacob Sloan, industry vice president, Global Insurance, Appian.

“This offering is powered by Magnum, Swiss Re’s automated underwriting solution and allows business users to render point of sale underwriting decisions faster and more seamlessly, ultimately improving the experience for the end consumer. We are delighted to utilize our product innovation expertise to help bring this offering to market,” said Jason Render, head Magnum Americas, Life & Health Solutions, Swiss Re.

The Appian Platform modernizes underwriting with generative AI to minimize risk, increase efficiency, improve auditability, and ensure a positive customer experience. Key architectural components make it easy to leverage AI, including Appian’s data fabric architecture, Automated APS draft, Open AI natural language correspondence through AI Copilot, and private AI strategy for faster delivery of powerful and secure end-to-end process automation solutions.

Appian is trusted by leading insurance organizations such as Aon, Aviva, and Pacific Life to connect and automate data, equipping insurers to make informed, data-backed decisions. To learn more, visit https://appian.com/insurance.

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world’s most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit http://appian.com. [Nasdaq: APPN]

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk—from natural catastrophes to climate change, from aging populations to cyber crime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally.

Haven Life News

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Suriance Partnership
Haven Life, a leading digital life insurance agency backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual), announced a strategic partnership with Suriance, a veteran founded and led agency based in Franklin, TN, focused on helping more Americans secure financial peace of mind with insurance products.

“Suriance puts service to their fellow veterans, service members and civilians at the heart of their business with specialized licensed advocates taking the time to fully understand the financial pictures and needs of their customers,” says Wade Seward, head of Distribution Strategy, Haven Life. “Our Haven Life products provide quick, easy and affordable options that will help Suriance customers find the ideal fit for themselves and their loved ones.”

With this partnership, Suriance can now enable their fellow veterans and customers to apply online for Haven Simple, a fully digital simplified issue product, and Haven Term, which offers up to $3 million in coverage for up to 30 years. The new partnership will assist Haven Life in continuing its mission of making life insurance more accessible and affordable for all U.S. households, including the 57 percent of Americans who don’t work with a financial advisor.

“Our mission is to secure safety and peace of mind for all our customers and their loved ones so that they can feel confident and assured that their household is financially secure,” says Robin H. McVey, founder and chairman of the board at Suriance. “Backed by C.M. Life, whose parent company MassMutual has over 170 years of financial stability, Haven Life products are an excellent option for Americans who are looking to protect children, homes and legacies with insurance products that are completely reliable and trusted.”

Today’s digital tools enable consumers to conduct research quickly and easily with streamlined processes allowing online applications to be completed when and where it is most convenient. Through easily accessible digital online solutions, Haven Life is committed to driving innovation and efficiency to simplify the life insurance process and ensure more affordable options for consumers. Combined with a dedicated Suriance team of licensed insurance agents knowledgeable about the service and ready to answer any questions live, there is no better time to be looking for life insurance than right now.

Haven Life and Nolo Partner
Haven Life is pleased to announce a strategic partnership with Nolo, a leading provider of consumer-friendly legal products and products for consumers and businesses and a wholly owned subsidiary of MH Sub I, LLC. This collaboration helps expose more consumers to the important benefits of life insurance at pivotal times in their lives where they may be seeking legal resources and relevant expertise.

“Nolo is committed to ensuring that traditionally complicated business documents like wills, trusts and life insurance are accessible and easy to execute. Haven Life is committed to making life insurance more convenient for how consumers want to do business today,” says Seward. “Partnering with Nolo gives us the ability to reach consumers and business owners at the same time they are securing their legal matters.” This news follows a number of recently announced partnerships for Haven Life, including with cloud-banking services provider Blend and online insurance marketplace Policygenius, now part of Zinnia.

With over 50 years of legal experience and a network of 30,000 local attorneys, Nolo is a leading provider of do-it-yourself legal services. The partnership will assist Haven Life in continuing its mission of making life insurance more accessible and affordable for all U.S. households, including those consumers who are tapping into Nolo’s extensive library of free, consumer-friendly legal information—all through the power and convenience of digital and online solutions.

“We are thrilled to partner with Haven Life to bring an all digital life insurance experience to our consumers seeking online legal services,” said Matt Kanaly, director at Nolo. “Haven Life’s commitment to simple, fast and customer-centric solutions aligns with our mission to equip consumers with straightforward solutions to complicated problems. Together, we are delivering legal and financial solutions in a way that resonates with today’s self-service consumers.”

Haven Life Announces Partnership with Origin8
Haven Life announced a new partnership with Origin8cares (“Origin8”), a fully online insurance agency and network of licensed agents, to help Americans confidently protect the financial security of their loved ones more simply and efficiently by harnessing the power of digital solutions and human expertise.

“The Origin8 team’s experience and attention to detail during the insurance buying process is a huge compliment to our innovative platform and products. Haven Life is committed to making life insurance more convenient for how consumers want to do business today,” said Seward. “Origin8 is full of good people doing good things, and we are proud to call them partners in our shared vision of making life insurance simpler, more accessible and more affordable for millions of Americans.”

This partnership will further Haven Life’s commitment to simplifying the life insurance journey and helping customers protect the financial security of their loved ones. Origin8’s similarly customer-centric approach matches people with insurers and advocates who are licensed insurance agents. Customers enjoy the convenience of a fully online application and purchasing process, as well as one-on-one human support throughout their life insurance journey.

“Our partnership with Haven Life is one that makes sense on many different levels,” said Randy O’Connor, founder and CEO of Origin8cares. “We’re on a mission to make the life insurance journey simple and accessible for as many individuals and families as possible, and providing an enjoyable purchasing experience for our customers is a key part of delivering on that promise.”

Among Americans of all ages, a top barrier to purchasing life insurance is that they simply “haven’t gotten around to it.” Digital solutions are key in bridging the insurance coverage gap, making it faster, easier and offering the instant gratification that customers expect in other aspects of their lives.

Haven Life Insurance Agency, LLC (Haven Life) is a life insurance agency that gives partners the flexibility of a start-up backed by MassMutual with the strength and stability of a 170+ year-old life insurance company. They offer an end-to-end digital platform that delivers high-quality, affordable, instant-decision life insurance. Haven Life is re-thinking how people financially protect the ones they love. Haven Life is committed to delivering exceptional products, delightful purchasing experiences, and meaningful moments of service to the modern life insurance customer.

Suriance LLC is driven by the vision of simplifying insurance for their customers by their team of dedicated advocate agents. The company is rooted in three core values: Faith, Family, and Service. Many of the Suriance advocates are Veterans dedicated to serving Veterans, First Responders and Community Heroes. Suriance donates a portion of every policy to their charity of choice, Next Response Foundation, a 501c3 that serves Veterans, First Responders, and Community Heroes.

Nolo, a wholly owned subsidiary of MH Sub I, LLC, is the integration of some of the Internet’s first legal sites, including Nolo.com, Divorcenet.com, WillMaker and AllLaw.com. These sites were combined with the ExpertHub technology platform in 2011 to form the Nolo Network. Nolo began publishing do-it-yourself legal guides in 1971. In the 40 years since its founding, Nolo has evolved with technology, developing do-it-yourself software and building Nolo.com into one of the Internet’s leading legal websites.

At Origin8cares, they believe that life insurance should be easy, fast and human. Their mission is to help Americans confidently protect their loved ones from financial distress and do it in 15 minutes or less. Their behind-the-scenes technology matches people with life insurance plans. Simple, right? Then our advocates guide people through the online paperwork over a video call. Novel? No, but it’s about time insurance adapts to technology for a modern insurance experience.

Hexure, Paperclip and Vive News

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Hexure, a provider of sales and regulatory automation solutions for the life and annuity industry, today announced a partnership with Paperclip, an innovative content management and data security company. This partnership will enhance application data workflows and streamline operations through the integration of Hexure’s sales automation platform FireLight and Paperclip Mojo, Paperclip VCF and Paperclip SAFE®.

“We’re excited to partner with Paperclip and offer our clients options on data transmission, transcription and storage that have a transformative impact on their daily operations and content management,” said Kevin Pohmer, chief product officer of Hexure. “By integrating FireLight with Paperclip, distribution firms will be able to quickly and securely send application data and documents from FireLight to their agency management systems removing manual friction.”

The FireLight and Paperclip integration eliminates the manual data entry processes and increases data integrity by digitizing applications and transmitting data securely and accurately. Additionally, the integration offers the ability for FireLight applications and documents to be stored and indexed for clients to quickly access, improving document management processes and the overall sales experience.

“Hexure clients can now seamlessly harness the power of Paperclip solutions to streamline their document supply chain,” said Suzy Tuck, SVP of Sales at Paperclip. “From Mojo and VCF to SAFE searchable encryption, our solutions are going to transform how the Hexure community manages and secures their data. We’re excited to see this partnership grow.”

This news comes on the heels of Hexure acquiring Vive, a quote and e-submission platform for life insurance, to create a single, best-in-class distribution platform for the life and annuity industries.

With a focus on delivering a modern enrollment experience for carrier, producer and client, the Vive multi-carrier platform enables a seamless quote-to-submission workflow with many of the industry’s largest term life carriers. More than 20,000 registered advisors affiliated with more than 55 BGAs use Vive to quote and submit business to these top term life insurance carriers. The platform also offers differentiated agent tools, including step-by-step case status tracking for applications and the proprietary Vive Score that helps agents and clients to compare product criteria across carriers.

“The future of this industry will be built on interoperability and the enablement of a smooth sales workflow. Our focus is and always has been to enable this vision with modern technology,” said Hexure’s Chief Executive Officer Laird Rixford. “Vive started, like many insurtech companies, out of a desire to make the industry better with a consistent, complete experience. With Hexure and Vive together, the industry will be able to sell term life, permanent life, and annuity products in a single platform and take a big step towards that future.”

This acquisition builds upon Hexure’s core quoting and e-application capabilities, extending its carrier connectivity and distribution network. The Hexure and Vive teams are committed to building a unified platform that continues to support and power leading agencies already using Vive as well as Hexure’s existing FireLight clients. The combined technology will be available to every carrier and broker in the industry.

“Vive began with a focus on creating positive disruption by building the industry’s best platform, and we’ve seen more than 20,000 producers provide a more positive sales experience thanks to our technology,” said Vive’s Chief Executive Officer Jason Lea. “Hexure is the right partner for us because of their history and deep expertise in annuity and permanent products. Bringing together our technologies will help us create that positive disruption across the entire industry and achieve our collective vision of a better future powered by first-class technology.”


Founded in 1995, Hexure provides digital sales solutions to the insurance and financial services industry across various lines of life insurance, annuities, retirement, and wealth management products. Carriers and distributors use its solutions to build customer-centric sales experiences, accelerate submissions, reduce paper processes, meet regulatory requirements, and improve in-good-order sales. Visit http://hexure.com.

Paperclip is a proven technology partner that continues to revolutionize data security, and content and document management for Fortune 1,000 companies worldwide. Every second of every day, their innovative solutions are securely processing, transcribing, storing, and communicating sensitive content across the internet. Paperclip has a decades-long reputation for maximizing efficiency to save millions annually, while maintaining absolute security and compliance. For more information, visit http://paperclip.com.

Vive is an industry leading quoting and e-submission platform for term life insurance that has partnered with the industry’s top term insurance carriers, more than 55 BGAs and 20,000 advisors. Vive’s platform includes agent tools like automated case status tracking and the industry’s first consumer value score for term life, the Vive Score. For more information, visit http://.GetVive.com.

SBLI News

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SBLI (The Savings Bank Mutual Life Insurance Company of Massachusetts) announces the launch of AcceleRate, a new accelerated underwriting experience that distribution partners and customers can count on for speed, reliability and convenience as well as great rates on term and whole life insurance products.

“We are excited to announce that significant updates are being made to our underwriting program to ensure we continue to offer competitive products and a fast, reliable and convenient process,” said Jim Morgan, president and CEO of SBLI. “We are moving away from our ‘no exam guaranteed, accelerated underwriting process’ to a completely new underwriting experience called AcceleRate, which will provide one seamless application process for all digitally submitted cases and many enhancements to our digital end-to-end accelerated underwriting process.”

Key features of AcceleRate are:

  • New lower term rates—In conjunction with the launch of the AcceleRate underwriting program, SBLI is implementing new, highly competitive monthly term insurance rates across the board, with a particular focus on 30-year durations.
  • New accelerated underwriting eligibility—Applicants aged 18 to 50 in all risk classes, for term and whole life products with face amounts of $1,000,000 or less, are eligible for accelerated underwriting.
  • New accelerated underwriting process—Qualifying accelerated underwriting cases will receive immediate approval with no requirement for a medical examination or attending physician statement (APS); non-qualifying cases will seamlessly pivot to a traditional underwriting process with an examination required. Either way, both distribution partners and their clients can rely on AcceleRate for a fast decision.
  • New application form—The AcceleRate application form includes updated, reflexive questions that are designed to support immediate case decisions.

Additional enhancements, such as an online application option, are planned to be introduced in the near future.

“With AcceleRate, distribution partners get a fast, easy and reliable way to do business with higher conversion rates, while eligible customers can protect the ones they love quickly and easily with a streamlined application process and great new term life rates designed to fit any budget. It truly is a win-win,” said Morgan.

For more information on AcceleRate, visit http://sblibrokerage.com/accelerate.

For more than 115 years, SBLI (The Savings Bank Mutual Life Insurance Company of Massachusetts) has specialized in providing simple and affordable life insurance solutions. Whether it be term life, whole life or a plan that combines the two, they offer dependable protection at a fair price. For more information, visit http://sbli.com.

Policy Form Series #B-56. SBLI is a registered trademark of The Savings Bank Mutual Life Insurance Company of Massachusetts, Woburn, MA. NAIC #70435. Licensed in 49 states and DC (excludes NY). Products and features may not be available in all states. SBLI is in no way affiliated with SBLI USA Life Insurance Company, Inc.© 2023 All rights reserved.

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