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UnitedHealthcare is making it easier for people to tap into health and well-being programs while helping reduce costs for employers.

Available now, the UHC Hub offers a curated network of more than 20 health and well-being programs ranging from healthy living to complex health condition management and care resources. With many employers offering health programs beyond traditional medical benefits, the UHC Hub is designed to help streamline the process for employers to identify, evaluate and purchase various vendor programs while simplifying how consumers access and engage with available resources.

The platform builds on existing UnitedHealthcare enhanced advocacy solutions, which are designed to help people make more informed health care decisions such as staying in network, assisting with hospital discharge planning and support, reviewing potential treatment and medication options based on coverage considerations, and more. Many employers are citing advocacy solutions as a top priority when selecting health benefits,¹ with the goal of offering personalized support to help improve member health and satisfaction, close gaps in care, and reduce costs.

“UnitedHealthcare is committed to helping people take advantage of health and well-being programs, navigate the healthcare system, and maximize the value of their benefits,” said Dan Kueter, CEO of the UnitedHealthcare commercial business. “By using technology and personalized support, we are focused on enhancing our digital experience and customer care resources to support improved health outcomes and satisfaction among our members, reduce the total cost of care, and deliver greater value for employers.”

For consumers, the UHC Hub provides an integrated, trusted source—accessible via advocates, myuhc.com and the UnitedHealthcare app—to find and enroll in available solutions that are designed to meet specific needs, such as nutrition, financial planning, starting or expanding a family, cancer care, and caregiving resources. For employers, the platform enables UnitedHealthcare to handle (at no additional cost) procurement, vendor management and billing for selected third-party health solutions. The platform helps expand access to health resources through one buying process while complementing clinical programs from UnitedHealthcare and Optum that already offer consumers an integrated experience.

The platform is now available to large employers with self-funded health plans, which may enable organizations to save up to 15 percent compared to the typical cost of these stand-alone solutions.*

In addition, UnitedHealthcare customer care advocacy resources are available to employers that purchase the Core, Elite or Premier product offerings, which collectively support more than 15 million people nationwide. A UnitedHealthcare analysis of large and midsize employers found that the enhanced customer care resources reduced total medical cost of care by up to four percent while increasing enrollment in clinical programs and more effectively closing gaps in care.²

These proactive support interventions resulted in fewer emergency room admissions and a decrease in 30-day and 90-day hospital readmissions, as compared to members without access to this type of support.³ Partly as a result, UnitedHealthcare enhanced advocacy models have achieved overall member satisfaction of 93 percent⁴ and decreased call transfers by 50 percent.⁵

More information about UnitedHealthcare advocacy initiatives is available at http://uhc.com/advocacy.

*Savings may vary depending on the program selected, with an average savings of over 15% for the integrated offerings.

UnitedHealthcare is dedicated to helping people live healthier lives and making the health system work better for everyone by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. In the United States, UnitedHealthcare offers the full spectrum of health benefit programs for individuals, employers, and Medicare and Medicaid beneficiaries, and contracts directly with more than 1.7 million physicians and care professionals, and 7,000 hospitals and other care facilities nationwide. The company also provides health benefits and delivers care to people through owned and operated health care facilities in South America. UnitedHealthcare is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified health care company. For more information, visit UnitedHealthcare at www.uhc.com or follow @UHC on LinkedIn.

1. UnitedHealthcare internal analysis of health benefits requests for proposals from 51 large employers, January to June 2023.
2. 2019-2020 UnitedHealthcare employer study including 387 clients, 4.8M members and $19.2B in medical spend. Analysis completed on a continuous medical enrollment basis. Medical costs risk adjusted for age and gender. Value impact based on comparing clients by the adoption platform features vs. not (e.g., enhanced vs. Core advocacy). Actual client results may vary based on specific clinical programs the client has or maturity of implementation.
3. 2023 UnitedHealthcare BCRT value study of product analytics pre/post hospital admission from September 2019 to March 2023.
4. 2021 UnitedHealthcare Elite and Premier performance reporting for Post-call NPS, UES Overall Satisfaction and Program Acceptance Rate.
5. 2021 UnitedHealthcare performance reporting comparing enhanced advocacy members (Elite/Premier) to Core members.

OneAmerica^®, a national financial services organization, today unveiled a refreshed brand as OneAmerica FinancialSM. This strategic move aims to create greater awareness and distinctiveness for the company while amplifying its differentiators. Its focus on helping people build greater certainty throughout their financial journey can clearly be seen through a wide range of life insurance, retirement, employee benefits and long-term care solutions.

A modernized logo and redesigned website are the first of many new brand components featured as part of the effort. The logo, which underwent its first update in more than 20 years, reflects the OneAmerica Financial commitment to serving all, maintains the organization’s heritage and elevates its name into the financial services category for greater understanding of offerings. OneAmerica.com has also been updated to better serve customers with an improved, more cohesive user experience based on the company’s audience and its needs, goals and motivations.

To learn more about the OneAmerica Financial brand story and view a special video, visit http://oneamerica.com/about-us.

With this rollout, OneAmerica Financial aims to modernize and strengthen its presence in the financial services industry. By adding the term “Financial” to its name, the company aims to enhance its brand recognition and clarify its work to advance financial security.

“The focus of OneAmerica Financial will continue to be on helping people achieve financial security and peace of mind,” said Kelley Gay, senior vice president and chief marketing officer for OneAmerica Financial. “Our refreshed brand emphasizes our people-centered dedication to empowering individuals and businesses to navigate their financial journeys with confidence. With the renewed name and brand identity, OneAmerica Financial is well-positioned to drive innovation and continue our legacy of providing exceptional financial products and services to our clients and do so with the deep care and commitment that has been a hallmark of our 145-year history.”

OneAmerica Financial prides itself on its commitment to providing personalized and tailored financial solutions. The company’s team of financial professionals works closely with clients to understand their unique needs and goals, offering solutions that help individuals and businesses make informed financial decisions. The company offers a diverse range of products and solutions, including life insurance policies that protect loved ones and ensure financial stability, retirement plans that help individuals move toward a secure future, comprehensive employee benefits packages, and long-term care solutions that provide peace of mind during times of need.

For more information about OneAmerica Financial and its comprehensive range of financial solutions, please visit http://oneamerica.com.

OneAmerica Financial^SM is a national financial services organization helping people build greater certainty for better moments, every day. The companies of OneAmerica Financial have been advancing financial security for more than 145 years, supporting millions of customers with solutions across life insurance, retirement, employee benefits and long term care. As a people-first mutual organization, OneAmerica Financial prioritizes customers’ interests and maintains a long-term focus on both value and financial stability.

Trustmark Health Benefits is now Luminare Health, following its acquisition in October 2022 by Health Care Service Corporation (HCSC). Luminare Health is a third-party administrator that designs and administers custom health plans for self funded employers that help manage costs through innovative solutions, information transparency, and member-centric support. Luminare Health also supports clients’ strategic growth goals through white-labeled benefits administration solutions for insurance carriers, brokers, health systems, and plan sponsors.

Luminare Health, a wholly owned subsidiary of HCSC, is one of the largest third-party administrators in the United States and has been assisting clients achieve their healthcare goals for over 50 years. Its 1,100-plus employees will continue to serve their clients out of local offices around the country and will be relocating to a new home office in Rosemont, IL, in Q2 2024.

“Our name may be new, but we’ve been experts in self-funding for over 50 years,” says Nancy Eckrich, chief executive officer of Luminare Health. “We’ve partnered with employers and organizations of all sizes, from a diverse range of industries, each facing unique challenges that we’ve successfully helped solve. Our experience-honed consultative approach allows us to be builders and integrators, who don’t believe in one-size fits all solutions. Our expertise will illuminate the path to significant savings and growth for our clients, helping their members enjoy healthier lives.”

“As Luminare Health, we are also signaling that we are entering a new chapter in our history, one in which we re-commit to supporting the ‘whole health’ of our clients and members, promoting their physical, financial, and mental health,” said Craig Julien, president of Luminare Health. “Luminare Health’s robust product and service catalog continues to highlight our commitment to innovation with a compassionate, member centered mindset,” added Julien.

“This is an exciting day for HCSC and its portfolio of companies,” said Arun Prasad, HCSC’S senior vice president, chief strategy officer and president, Diversified Businesses. “It has been just over a year since HCSC completed this acquisition. The new branding is reflective of Luminare Health’s differentiated solutions and strong momentum in the market.”