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Broker World is the only national insurance magazine founded, focused and edited to specifically address the brokerage marketplace and the unique informational needs of independent life and health producers who select the products best suited to their clients' needs from a variety of companies and marketers. The primary service is to provide a channel of communication between life and health companies and marketers and the 28,600+ proven producers of substantial amounts of brokerage business that constitute Broker World's readership.

Hexure

Hexture, a provider of sales and regulatory automation solutions for the life and annuity industry, recently announced the appointment of Nag Vaidyanathan as the company’s new Chief Technology Officer (CTO).

A veteran of the insurance and financial services industries, Vaidyanathan brings to the role a reputation and strong track record of delivering cohesive, integrated technology as part of digital transformation goals. As CTO, Vaidyanathan will be accountable for the technology strategy, and the delivery of Hexure’s innovative solutions that enable a better, quicker digital sales process for wealth management, financial and insurance products.

“Our entire technology and development team is focused on creating solutions that power better digital sales connectivity, processes and experiences so our clients can achieve their business goals,” said Hexure CEO Laird Rixford. “With his experience, vision and technical expertise, we’re excited to have Nag lead the team to the next level for our clients.”

Vaidyanathan brings more than 28 years of experience to Hexure and a deep knowledge of the insurance and financial services industry gained from working with global teams as CTO of Duck Creek Technologies, CTO of OneMain Financial, CIO at Danske Bank in Denmark, and 20 years at Allstate. He has a long history of being a senior information technology leader focused on the intersection of people, ways of working, infrastructure and information technology transformation.

“I’m thrilled to join Laird and the Hexure executive leadership team in the mission of providing innovative solutions that empowers our clients’ success,” Vaidyanathan said. “This is an exciting time to be at Hexure, and I’m looking forward to leading the global engineering and development teams as they build the digital sales solutions of the future.”

Vaidyanathan has a doctorate in immersive technologies, master’s degrees in business administration and engineering management, and a bachelor’s degree in electrical engineering. He serves on the boards of Health4Silvers and Chrp Technologies. He is also the Chicago chapter president of Pratham, an organization that provides education and vocational skills for the underprivileged in India, and is a board advisor for Indo American Community Services.
Vaidyanathan will be taking over CTO responsibilities from Rixford, who has been serving as interim CTO.

Founded in 1995, Hexure provides digital sales solutions to the insurance and financial services industry across various lines of life insurance, annuities, retirement, and wealth management products. Carriers and distributors use its solutions to build customer-centric sales experiences, accelerate submissions, reduce paper processes, meet regulatory requirements, and improve in-good-order sales.

Recipes For Financial Success

“There are three ingredients in the good life: learning, earning, and yearning.”
—Christopher Morley

Bread is a common food source throughout the world and has been a staple of human diets throughout the ages. It comes in multifarious shapes, sizes, and flavors. I enjoy all kinds of bread and delight in any meal that includes a Bagel, Baguette, Boule, Breadstick, Brioche, Ciabatta or Focaccia. I like a chewy crust, an open crumb, and a moderately soft interior. I am addicted to Panera’s Asiago Cheese bagels!

The dictionary definition of bread is “a usually baked and leavened food made of a mixture whose basic constituent is flour or meal.”1

What amazes me about bread is that all its various forms are made from roughly the exact same stuff.

“The basic ingredients in bread are flour, liquid (usually water, milk, or fruit juice), salt, shortening and sweeteners. Each performs a specific task.”2

Bread Ingredients
Each of the building blocks of a great bread are essential and serve a specific function:

  • Flour: Provides the principal dough component and gives the bread the unique flavor of the grain used.
  • Liquid: Causes the bread to release the gluten in the flour protein, thereby stretching the dough and making it resilient.
  • Yeast: Adds flavor, but importantly, yeast leavens (lightens) the dough, and stimulates rising by forming carbon dioxide gas bubbles as it ferments.
  • Salt: Controls the rising action of the yeast and also enhances the flavor.
  • Shortening: makes the bread tender and enhances freshness.
  • Sugar, honey, molasses, and other sweeteners: Provide energy for the yeast, add flavor, and link with the protein to form the bread`s brown crust.

Point: Based on the exact same ingredients (with each ingredient serving specific purposes) all the different types of bread ensue from the way the ingredients are mixed, handled and baked.

Financial Plan Ingredients
A financial plan is similar to making bread. All people who operate from a financial plan share the same general ingredients. The plan begins with a person’s current money situation, including existing assets, liabilities, indebtedness, net worth, income, budget, financial risks, and long term monetary goals.

Each of the ingredients of a financial plan are essential, and they individually serve distinct purposes:

  • Financial goals: Just as a baker decides ahead of time what kind of bread to bake, so too a person must seriously consider what she wants to accomplish with her money. The most valuable asset that any person has is time. There are financial goals that are short term (buying a new car), medium term (paying off debt), and long term (a comfortable retirement). The unique nature of these durations requires specific planning and tailored funding.
  • Net worth: Just as a baker begins with a full measure of flour, so each person needs to establish a financial baseline, so he should determine his net worth. He first makes a list of all his assets (qualified plan balances, bank and investment accounts, real estate) and secondly, he needs to add up all his debts (credit cards, mortgages, student loans). His assets minus his liabilities equals his net worth. Net worth is an integral factor in establishing both urgency and risk tolerance.
  • Budget and cash flow: A person’s spending habits, giving patterns, obligations, and the ongoing results of past decisions all converge to create total monthly expenses. She must record each expenditure and then assess them as to whether they are must-have items such as groceries and rent, or nice-to-have items such as sport betting. Cash flow is to financial goals what yeast is to gluten. For assets and net worth to grow toward financial objectives, there must be investable cash.
  • Emergency funds: If a person is without an emergency fund, she may be forced to rely on high-interest credit cards, drain her 401(k), or take out a loan to afford the unexpected expenses of a sudden financial need. Just as salt acts as a yeast inhibitor, emergencies can negatively impact her long term financial security.
  • Insurance coverage: Just as bread requires a heat source in order for the mixture of ingredients to cohere into bread, financial goals require consistent income sources and protection against disruption in order to be accomplished. Insurance is an important part of protecting herself and/or her loved ones in the face of the financial downside of her illness, disability, or death.
  • Investments and savings: A person’s saving and investment strategy should be designed based on his personal and family goals, the time frame and his risk tolerance. His clearly defined goals will help him determine how much needs to be invested, how to invest it, and the amount of risk he is willing to take. Just as sweeteners, nuts, and seeds can turn any bread into a delectable treat, the proper portfolio of investments can become the bells and whistles of a successful financial life, including a secure retirement.

Point: A sound financial plan matches realism with dreams, practicalities with reasonable risk, and frequently reviewed strategies with well thought out goals. The result is a sweet-smelling, satisfying financial life.

Independent Financial Professionals as Bakers
There is a very useful formula used by bakers. Some call it the “golden ratio.” The formula specifies the proportional weight of the four essential ingredients: Flour, water, salt, and yeast. Assuming the total amount of flour is 100 percent, the proportion of each ingredient is as follows: Liquid = 60 percent, Salt = two percent, and Yeast = one percent. Additionally:

  • The weight ratio of flour to liquid is normally five to three.
  • The weight of salt is normally two times that of instant yeast.

After a baker has selected the ideal flour for her bread, there are a few more elements that make a good loaf of bread even better.

When selecting water to add to the recipe, bakers know the following:

  1. Hard water will toughen the dough and slow fermentation.
  2. Very soft water will soften the dough, making it sticky.
  3. Some tap water has an unpleasant taste such as from sulfur.
  4. Distilled water is no good because some minerals are needed for good texture and flavor.
  5. It is best to use bottled mineral water.
  6. The best bread recipes call for fresh or active dry yeast mixed into warm water.
  7. Direct contact with salt (without flour to buffer it) will kill yeast, so good bakers always mix the yeast into the flour before adding salt to dough.
  8. The best bakers use non-iodized salt such as sea salt because iodized versions can impart an unpleasant flavor. They know that fine salt is better than coarse because it is easier to measure.

Similar to great bakers, the best independent financial professionals (IFPs) create recipes for financial success for their clients. The ingredients look like those of any story because that is the IFP’s role: Help clients write their financial story. These ingredients are as follows:

  • Who is dependent on you now or will be a part of your life in the future?
  • What will you hope to be doing in the coming years?
  • Where will you live and work?
  • When do you hope to enjoy the fruits of your labor?
  • How will you take care of your loved ones and dependents should anything happen to you?
  • Why are you accumulating wealth and why do you spend money the way you do?

IFPs frequently direct their clients to proven formulas, measures, and benchmarks. Consider the following:

  1. A person should spend 28 percent or less of her monthly gross income on her mortgage.
  2. A prudent person puts away at least three to six months’ worth of expenses in an emergency fund.
  3. The person who wants to be responsible usually owns life insurance equal to 10-15 times her current income.
  4. People in their 20s should save 10-15 percent of their pre-tax income. If they wait until they are in their 30s this should be increased to 15-20 percent of their pre-tax income. Those who waited until their early 40s should set aside 25-35 percent of their pre-tax income.
  5. People looking forward to retirement should plan on needing 70 percent of their pre-retirement yearly salary to live comfortably.
  6. When a person retires, she should add up all of her investments, and withdraw four percent of that total during her first year of retirement. In subsequent years, she can adjust the dollar amount she withdraws to account for inflation.

Point: Just as bakers use learned techniques, their experience, and collective wisdom through the ages to create amazing bread, so also do great IFPs use their training, education, experience, proven techniques, known success patterns, and recognized guidelines to guide their clients through their financial lives.

Summary
Has a smell ever made you remember a specific event or time in your life? Many people smell fresh bread and are immediately transported back in time to a grandmother, mom, or favorite bakery. “Odors have the exceptional ability to instantaneously trigger vivid autobiographical memories—a phenomenon referred to as the Proust effect.”3

In his masterpiece novel, “Remembrance of Things Past: Volume I – Swann’s Way,” Marcel Proust wrote: “When nothing else subsists from the past, after the people are dead, after the things are broken and scattered…the smell and taste of things remain poised a long time, like souls…bearing resiliently on tiny and almost impalpable drops of their essence, the immense edifice of memory”4

Similarly, the work that an IFP does with clients will long be remembered for the impact on people living comfortably in retirement, sending their children to college, paying off mortgages, leaving behind a financial legacy, and having protection from financial risk of loss from illness, disability, and death.

IFPs can help their clients enjoy the sweet fragrance of the three ingredients of the good life: Learning, earning, and yearning.

Sources:

  1. https://www.merriam-webster.com/dictionary/bread.
  2. https://www.chicagotribune.com/news/ct-xpm-1985-01-24-8501050406-story.html.
  3. https://web.colby.edu/cogblog/2015/11/22/smelling-your-memories-the-positive-and-negative-of-the-proust effect/#:~:text=Odors%20have%20the%20exceptional%20ability,as%20those%20related%20to%20smells.
  4. Swann’s Way (À la recherche du temps perdu #1) by Marcel Proust, Lydia Davis (Translator) Published November 30th 2004 by Penguin Classics (first published November 14th 1913).

Mutual of Omaha

Insurance industry leader James R. Boyle, who has served as president and CEO of both Foresters Financial and John Hancock, has been elected to the Mutual of Omaha Board of Directors, Chairman and CEO James Blackledge announced.

In his most recent role as president and CEO of Foresters Financial, Boyle led the strategic repositioning of the company, rebranding a mid-sized fraternal insurer as a market-leading disruptor, rationalizing its product line to include innovative wellness focused benefits, expanding omnichannel distribution and enabling same-day mobile transaction processing.

Prior to leading Foresters Financial, Boyle was president and CEO of John Hancock, the U.S. subsidiary of Manulife Financial. Over his 20-year career at John Hancock, he led multiple businesses, culminating in the leadership of the entire U.S. business as chairman, president and CEO.

“Jim Boyle brings a wealth of experience in insurance and financial services, strategic leadership, risk management and operational excellence that will add a valuable dimension to the Mutual of Omaha Board of Directors,” Blackledge said. “We will rely on his perspective, as well as that of our other distinguished directors, as we work to serve our customers and grow our business in an increasingly competitive and highly regulated environment.”

Boyle graduated with honors from Boston College, earning a bachelor’s degree in accounting. He also serves as a trustee of John Hancock Mutual Funds and is a senior advisor to Blackstone Insurance Services.

Founded in 1909, Mutual of Omaha is a highly rated, Fortune 500 organization offering a variety of insurance and financial products for individuals, businesses and groups throughout the United States. As a mutual company, Mutual of Omaha is owned by its policyholders and committed to providing outstanding service to its customers. For more information about Mutual of Omaha, visit http://www.mutualofomaha.com.

LIMRA news

Total U.S. single premium buy-out sales were $26.1 billion in the third quarter, a 66 percent increase from the prior year. For the second consecutive quarter, buy-out sales hit a new record high, according to LIMRA’s U.S. Group Annuity Risk Transfer Sales Survey.

Year-to-date (YTD), buy-out sales totaled $41 billion, 89 percent higher than the same period in 2021. These results exceed the previous annual record of $36 billion set in 2012. At this pace, LIMRA projects 2022 buy-out sales will surpass $50 billion.

“While several jumbo deals drove record sales, there were also a record number of contracts sold in the third quarter, signaling widespread industry growth,” said Mark Paracer, assistant research director, LIMRA annuity research. “Greater plan sponsor awareness and desire to de-risk their pension liabilities, rising interest rates and escalating costs to maintain plans are likely driving market expansion in the U.S. We expect these factors to continue to propel the U.S. market into 2023.”

In the first three quarters of 2022, buy-out and buy-in sales collectively were $43.8 billion, which is 73 percent higher than the same period in 2021, and sets a new record for cumulative sales.

Overall, there were 145 buy-out contracts—covering 342,870 participants—sold in the third quarter, up 23 percent from third quarter 2021. YTD, a total of 366 buy-out and buy-in contracts were completed, 46 percent higher than prior year results.

There were no buy-in contracts completed in the third quarter. Through Sept. 30, 2022, there were four buy-in contracts sold for $2.7 billion.

Single premium buy-out assets reached $230.3 billion in the third quarter, up 27 percent from prior year. Single premium buy-in assets were $6.65 billion, one percent higher than third quarter 2021. Combined, single premium assets were $236.9 billion in the third quarter, a 26 percent increase from third quarter 2021 results.

A group annuity risk transfer product, such as a pension buy-out product, allows an employer to transfer all or a portion of its pension liability to an insurer. In doing so, an employer can remove the liability from its balance sheet and reduce the volatility of the funded status.

This survey represents 100 percent of the U.S. pension risk transfer market. Breakouts of pension buy-out sales by quarter and pension buy-in sales by quarter since 2016 are available in the LIMRA Fact Tank at https://www.limra.com/en/newsroom/fact-tank/.

Serving the industry since 1916, LIMRA offers industry knowledge, insights, connections, and solutions to help more than 700 member organizations navigate change with confidence. Visit LIMRA at http://www.limra.com.

Mutual of Omaha

Mutual of Omaha has officially started construction of a new 44-story headquarters tower in downtown Omaha that will support the insurance and financial services company’s future growth while contributing to the economic vitality of the city’s urban core.

Mutual Chairman and CEO James Blackledge was joined by Omaha Mayor Jean Stothert and other dignitaries for a ceremonial groundbreaking to kick off construction of the 677-foot tall office tower, which is slated to open in 2026.

“Back in 1909, Mutual of Omaha got its start in downtown Omaha. Today, we are inspired by the energy here, and we are excited to be part of it,” Blackledge said. “Our investment in a downtown headquarters tower provides a rare opportunity to create a dynamic workplace for our associates while contributing to the strength of our downtown.”

Blackledge said the state-of-the art headquarters tower is designed to support flexible work arrangements, including in-person, remote and hybrid work modes. “We are creating a hub for work at Mutual of Omaha–a dynamic and inviting place where our associates come together to work, to collaborate, to innovate, to serve our customers and to build on the culture that makes Mutual of Omaha such a special place,” he said. “That’s why we are calling our new headquarters Project Beacon. It will be a beacon inviting our employees to a new, modern workplace from which to fulfill our noble purpose of helping our customers protect what they care about and build their financial futures. It also will be a beacon for vitality, development and investment in our downtown.”

Highlighting the structure will be an inviting street-level lobby featuring conference space as well as an “experience center” spotlighting Mutual’s history, brand and impact on customers and the community. The building will also feature a “sky lobby” that will welcome associates from the parking facility. A multi-level concept on the 16-20th floors, it will feature food services with diverse culinary offerings, a fitness center, employee wellness services, concierge technical support services as well as flexible conference and meeting spaces. Highlighting the sky lobby floors are landscaped outdoor terraces with sweeping views and outdoor dining, meeting and fitness spaces for Mutual associates.

The 44th floor will feature conference facilities highlighted by expansive views from a two-story atrium. Senior leaders will be positioned near their teams, eliminating the need for an executive floor.

At 800,000 square feet, the building is sized for a hybrid work model. Mutual’s current headquarters has approximately 1.7 million square feet.

For more information about Mutual of Omaha, visit http://www.mutualofomaha.com.

IFC National Marketing

IFC National Marketing, the Midwest’s fastest-growing insurance marketing organization (IMO), recently announced that Zachary R. Munger has joined the company as regional sales director for the state of Wisconsin. IFC National Marketing provides business development, sales tools, and marketing support that independent insurance agents and financial advisors need to grow their businesses.

“Our mission is to help independent agents succeed by delivering the policies, products, tools, and support they need to protect the health and financial wellbeing of clients,” said Todd Villeneuve, co-founder and managing partner, IFC National Marketing. “Zach is an established insurance expert in Wisconsin who understands the local market and needs of individuals and employers. He will be instrumental to growing our business as we work to contract with agents across the state.”

Headquartered in Coon Rapids, MN, IFC National Marketing has offices throughout Minnesota. Munger, who is located in Little Chute, WI, will be responsible for introducing IFC National Marketing to independent insurance agents in Wisconsin who sell insurance and financial products to individuals, families, and employer groups. IFC National Marketing enables agents to write insurance policies through more than 110 national carriers for individual health and Medicare, life insurance, long term care insurance, disability coverage, annuities, and more.

“I look forward to bringing the resources of IFC National Marketing to agents across Wisconsin,” said Munger. “My role with IFC will allow me to celebrate Wisconsin agents and their businesses, help them find and retain more clients, while providing individualized concierge support to agents. In addition to helping agents grow their book of business, I am committed to helping agents improve coverage for their clients.”

Munger has 15 years of experience selling health insurance, life insurance, long term care, disability income insurance, and property casualty insurance to individuals and families in Wisconsin. Prior to joining IFC National Marketing, Munger worked for corporate insurance companies, such as Blue Cross Blue Shield, Mass Mutual, and Northwestern Mutual, and for independent agents before opening his own agency. Munger is a graduate of the University of Wisconsin-Milwaukee.

To learn more about IFC National Marketing, visit http://IFCNationalMarketing.com. To connect directly with Zach Munger, call 920-305-7043 or email zach@ifcnationalmarketing.com.

IFC National Marketing, headquartered in Fairmont, MN, was founded in 2003 by Todd Villeneuve, Dave Martens and Dave Thesing. For 25 years, IFC has been serving the insurance needs of Americans through its nationwide network of agents and brokers. IFC National Marketing provides sales support for Medicare and group health plans, life insurance, fixed annuities, final expense, critical illness, voluntary workplace and long term care solutions. IFC is on a mission to help independent agents and advisors succeed by delivering world-class service with a family feel. For more information, visit http://www.ifcnationalmarketing.com.

SBLI

SBLI (The Savings Bank Mutual Life Insurance Company of Massachusetts) announced it has partnered with Swiss Re to offer its customers Swiss Re’s Automated Claims Experience solution, a state-of-the-art digital tool that guides beneficiaries through the claims process.

“A life insurance policy is more than a piece of paper; it’s a promise of security and protection,” said Jim Morgan, president and CEO of SBLI. “Along with that promise, we are committed to ensuring beneficiaries receive the payments they are entitled to as quickly as possible. The Swiss Re Automated Claims Experience facilitates a more efficient process for beneficiaries, allowing families to focus instead on their grief and healing journey.”

Swiss Re’s tool uses simple empathetic language designed with the beneficiary in mind, with a goal of reducing stress and frustration at a difficult time. This streamlined approach results in fewer steps to resolve the claim, enables faster claim submission, and improves the overall experience.

“Delivering on our claims promises is at the heart of Swiss Re’s mission to make the world more resilient,” said Neil Sprackling, president US Life and Health at Swiss Re. “We’re delighted to partner with SBLI to help create a better experience for policyholders—especially when they most need it.”

Harnessing Technology to Provide Peace of Mind
Easily accessed through the SBLI.com Customer Portal, Swiss Re’s Automated Claims Experience is suitable when a beneficiary of a life insurance policy is a current or former spouse or direct family member. Beginning with a simple list of documents to gather prior to filing a claim, customers are guided through a secure process that can be completed in 10 minutes or less.

Supporting documentation, including the policyholder’s death certificate, can be uploaded instantly using a mobile device or PC, expediting the process by eliminating the use of paper forms and reliance on mail delivery. Users will have access to real-time status updates through the system and the SBLI Customer Service team is available to provide one-on-one support over the phone. Over time, platform enhancements will be introduced to further optimize the claims experience.

For more than 115 years, SBLI (The Savings Bank Mutual Life Insurance Company of Massachusetts) has specialized in providing simple, affordable life insurance solutions. Whether it be term life, whole life or a plan that combines the two, they offer solid protection and caring customer service at a fair price. For more information, visit http://www.sbli.com.

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk—from natural catastrophes to climate change, from aging populations to cyber crime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally.

Mutual of Omaha

Mutual of Omaha is now offering a robust, new platform to help employee benefit brokers and customers overcome the challenges they encounter during the benefits enrollment process. Specialized Technology and Engagement Platforms (STEPS) provides a consultative and interactive approach to delivering enrollment, engagement and technology support to help drive better participation results in employer-provided benefit plans and improve the overall customer experience.

Key features with STEPS include:

  • An enhanced investment approach to support voluntary plans.
  • Alignment of enrollment staff to assist with strategy, engagement and education.
  • Access to digital platforms.
  • An array of easy-to-understand communication and educational content available digitally and/or in print.

“At Mutual of Omaha, we continually strive to improve our customers’ experience and to be a company that’s convenient and easy to work with,” said Scott Ault, executive vice president, Workplace Solutions at Mutual of Omaha. “With STEPS, we’re responding to the needs of our customers with improvements that will help them overcome some of the challenges they face while educating and engaging their workforce during the enrollment process.”

For more information, contact your Mutual of Omaha sales representative.

Founded in 1909, Mutual of Omaha is a highly rated, Fortune 500 organization offering a variety of insurance and financial products for individuals, businesses and groups throughout the United States. As a mutual company, Mutual of Omaha is owned by its policyholders and committed to providing outstanding service to its customers. For more information about Mutual of Omaha, visit http://www.mutualofomaha.com.  

MDRT

The Million Dollar Round Table (MDRT), the Premier Association of Financial Professionals®, has appointed David Dickhudt as senior director of Finance and Gina van Dijk as senior director of Global Markets. Dickhudt will oversee the organization’s finance and member processing department, while van Dijk will lead the reimagining of MDRT’s Global Markets department.

A financial executive with extensive experience, Dickhudt previously served as the finance director at the Shelter Association of Washtenaw County (SAWC), an organization that provides services to more than 1,200 housing-insecure individuals in the Ann Arbor, Michigan, area. His previous experience includes tenures managing the finances of businesses located in the U.S., Hong Kong and Germany. Van Dijk joins MDRT from MCI Group, a global consulting, engagement, marketing and event management agency, for which she has worked in senior positions with clients based in Asia, Europe, Latin America and the U.S. “I’m passionate about giving back to the communities I’m part of, and I’m excited to bring that passion and my background in international finance to MDRT,” said Dickhudt. “Around the world, MDRT membership is seen as the standard of excellence in financial services, and I look forward to advancing its mission of global excellence and outstanding professionalism.

Dickhudt and van Dijk’s combined expertise in international finance, global development and business strategy will contribute to the expansion of MDRT’s international efforts, especially the development and delivery of professional resources for its Asian members.

“I’m very excited to be joining the MDRT team and helping to advance its global mission of professional excellence in financial services,” said van Dijk. “The Asia-Pacific is a region of critical importance to the future of MDRT as an association, and I look forward to helping financial advisors and insurance agents reap the full benefits of their MDRT membership.”

Outside of work, Dickhudt enjoys spending time with his wife and daughter, participating in family Zumba classes and cycling. He also serves as an elder of his church and helps manage its endowment fund. Van Dijk enjoys spending time with her husband and children, global travel and athletics, especially diving. She is passionate about learning about different global cultures and languages and has lived on four continents.

Million Dollar Round Table (MDRT), The Premier Association of Financial Professionals®, is a global, independent association of the world’s leading life insurance and financial services professionals from more than 500 companies in 70 nations and territories. MDRT members demonstrate exceptional professional knowledge, strict ethical conduct and outstanding client service. MDRT membership is recognized internationally as the standard of excellence in the life insurance and financial services business. For more information, please visit https://www.mdrt.org/ and follow them on Twitter @MDRtweet.

USA-LTC

Krause Brokerage Services, LLC has acquired USA-LTC, a California-based brokerage firm that specializes in long term care insurance (LTCI), including employer-sponsored worksite LTCI for businesses offering LTCI as a benefit to their staff. With this acquisition, Krause further secures its place as a key player in the long term care planning industry, increasing its focus on products and strategies for adults planning for retirement, seniors planning for long term care, and Medicare. Krause now offers an expanded arsenal of services, resources, and partnerships designed to help those working in the long term care planning industry protect their client’s financial futures.

Don Levin, J.D., MPA, CLF, CSA, LTCP, CLTC, the former president and CEO of USA-LTC, will serve as strategic relations director at Krause. He will assist with recruiting and training of insurance agents while also managing and expanding the worksite LTCI facet of the business. Additionally, Levin will play an instrumental role in introducing new LTCI services to Krause’s attorney network. He will work directly with attorneys to successfully incorporate LTCI within their practices.

“With other states following in the footsteps of the Washington Cares Act, more people than ever will be seeking private long term care insurance coverage,” said Lori Gubash, national LTCI director at Krause. “All legal and financial professionals must be ready to service this need. Don is here to help provide that connection point. With his expertise, the people we work with will be better equipped with the tools needed to expand their businesses and help more clients plan for long term care.”

“Long term care insurance is an essential part of the retirement and estate planning conversation,” stated Levin. “I look forward to helping Krause’s network implement this crucial service in their businesses, giving them the opportunity to break new ground with their clients.”

As an attorney and award-winning insurance agent himself, Levin brings vital insight and experience to Krause. He served as chairman of the board of the National Long Term Care Network, regularly contributes to Broker World Magazine, and has authored several books, including The Right Combination: Unlocking Your Future Through Marketing and Wisdom of the Diamond: The Five Bases of Effective Team Leadership. Levin is an experienced speaker on LTCI and will be featured as a regular presenter and educator on Krause’s platforms.
Krause is also welcoming Paula Pike, a senior account manager with more than 25 years of experience, whose primary role will be processing applications for businesses offering LTCI as a benefit to employees.

“I am thrilled to welcome both Don and Paula to our team,” said Thomas Krause, J.D., vice president of sales and marketing at Krause. “This acquisition allows us to increase the visibility and accessibility of long term care insurance to our network while also adding the employer-sponsored insurance component to our business model. I am confident this will provide new opportunities for Krause, but more importantly, for the legal and financial professionals we serve.”

For more than 30 years Krause has provided asset preservation solutions related to long term care for legal and financial professionals nationwide. The acquisition of USA-LTC comes shortly after Krause’s acquisition of LTC Solutions in 2021, along with Krause’s introduction of Medicare products and the establishment of new Medicaid planning and wealth management partnerships in 2022.

Krause Brokerage Services specializes in asset preservation solutions, resources, and education for long term care and the senior market. Krause has been a leader in the long term care planning industry for over 30 years, assisting legal and financial professionals as they help their clients achieve relief from the financial hardship of long term care. With a growing team of 43 dedicated professionals, Krause Brokerage Services is the parent company to Krause Financial Services, which primarily works with estate planning and elder law attorneys, and The Krause Agency, which works with insurance agents and other financial professionals in the senior market. For more information about Krause, visit http://krause.com.